Privacy Policy
Effective date: 01/01/2023
This privacy policy (hereinafter "Privacy Policy") deals with the protection of Your privacy while You use Our website which is hereinafter referred to as "the Product" and which is located at: www.martinhassan.com
The Product is owned and operated by: Catalyst Consulting Partners Pty Ltd (ACN 35 629 510 005)
We are committed to the protection of Your privacy while You use the Product.
This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if that is the case, the Privacy Policy does not apply to any of those linked websites or applications.
We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product.
1. DEFINITIONS
"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
"Content" means any content, writing, images, audiovisual content or other information published on the Product.
"Effective Date" means the date that this Privacy Policy comes into force.
"Goods" means any or all goods provided by or on the Product.
"Items" means any and all of the Product, Goods, Services, Content and Materials collectively.
"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Goods or Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Goods or Services or Product.
"Parties" means both You (the user of the Product) and Us (the owner of the Product) collectively.
"Personal Information" means information that we obtain from You in connection with Your use of the Product.
"Privacy Policy" means this privacy policy.
"Product" means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.martinhassan.com
"Services" means any or all services provided by or on the Product.
"Third Party Links" means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.
"Third Party Service Provider" means a third party, separate from Us or Our company but which provides services that assist Us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment or other services.
"Us", "We", "Our", "the Company" or "the Owner" refers to Catalyst Consulting Partners Pty Ltd
"Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of Catalyst Consulting Partners Pty Ltd
"You" or "Your" refers to the user of the Website.
"Your Content" means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.
2. INTERPRETATION
a. In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
I. Words referring to one gender include every other gender.
II. Words referring to a singular number include the plural, and words referring to a plural include the singular.
III. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
IV. Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
V. Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
VI. Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
a. When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).
b. In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product).
c. In order to access all of the features of the Product, You are required to register as a user. During the registration process, We collect some of Your Personal Information, in the following manner:
I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us.
II. The information that We will collect from You at registration includes:
Name, Email, Phone, Address, Company, Professional Role, Age, Gender
III. By undergoing the registration process You consent to Us collecting Your Personal Information, including the Personal Information described in this clause. You also consent to Us collecting any other Personal Information as well as storing, using or disclosing Your Personal Information in accordance with this Privacy Policy.
d. In order to access some specific features of the Product, You are required to provide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner:
I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
A. making purchases
B. receiving notifications by text message or email about events and promotions
C. receiving general emails from Us
D. commenting on Our content such as blogs, articles, photographs or videos, or participating in Our forums, bulletin boards, chat rooms or other similar features
E. Third-Party Data Use
We rarely share your information with any other company unless it is necessary to deliver your purchases or content or to connect you with products and brands we love. As an example, if you purchase certain courses from us, you may receive a bonus coaching session or group coaching session as part of your offer/purchase, which may be delivered by a third-party company that is a partner of ours. In that case, to deliver that coaching product or bonus, we share your information with our coaching partners so we/they can contact you to schedule the coaching call(s) you received as part of your purchase. At any time, you can contact us and request not to share your information with such service providers. Still, you may lose access to specific purchase bonuses or items if you do not allow the delivering third party to contact you.
As most of our programs are for ongoing educational purposes in the field of business growth and personal and professional development, and you are making a purchase related to business, leadership, self-mastery or ongoing growth or services from us, you should assume we will continue to contact you in perpetuity via email, phone, ads or via social media to deliver our services, serve you requested or related content, make recommendations, learn about your preferences, grant you free products, track your actions, deliver programs to you with or from other platforms or companies, advertise to you or similar audiences, send you surveys, or contact you for any other related fulfilment or marketing purposes. By using our site(s) and submitting any information with us now, you agree to these terms without exception. You agree not to attempt to hold us liable or make any claims against us for any use of your information, in perpetuity, under any circumstances. Again, tell us via email if you do not want us to store, share, or use your data.
If you want us to no longer contact you or store your information, write us at [email protected] anytime with your request, and we will begin removing you from our services or content as appropriate and as soon as possible.
How We Use the Information We Collect
Use of Information: We may use the personal information collected through our Services to:
• Operate and improve our Services;
• Send you recommendations, advertising or promotional materials;
• Provide and deliver the Services or other services you request, process transactions, and send you related information;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests and provide you with requested customer support;
• Enable you to participate in 3rd party promotions, including trials or other bundled offers exclusive to our users, and to help us and our marketing partners to measure the effectiveness of our or their promotions.
• Monitor and evaluate trends, usage, and activities in connection with our Services;
• Secure our systems, prevent fraud, and help us to protect the security of your account;
• Prevent, detect, and investigate potentially prohibited or illegal activities and to enforce our terms and policies;
• Personalize and improve the Services, and provide content, communications, or features that match users interests; and
• Link or combine with other information we obtain from third parties to help understand your needs and provide you with better service.
• Connect you with a coach or service as part of your free group coaching bonus that comes with some offers.
• When you provide your phone number to us, we may use your phone number to confirm orders, deliver promised ongoing training or communication, and to send text updates, promotions, videos, audios, or sms messages related to MartinHassan.com services, or related brands or programs. You can opt-out of receiving any future text messages by simply replying to any of our text messages at any time with the word STOP. By signing up for our Services, you hereby grant us permission to text you until you reply STOP.
II. In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information and postal addresses.
e. From time to time We may request information from You to assist Us in improving Our Product, Goods, Services, Content or Materials. For example, We may ask You to answer some questions about Your demographics, Your shopping preferences, or Your other preferences in relation to the Product.
f. In addition to collecting the Personal Information as already described in this clause, we may also collect the following Personal Information:
The types of personal information that you provide or may be collected may include but are not limited to your device ID, name, email address, telephone number, mailing address, credit card information, location, device type, log data, browser or network connection type, operating system, and other contact or identifying information that you choose to provide.
We store, process, and maintain files and content that you create and/or upload using our Services and other data related to your account to provide the Services to you.
We do not store your credit card information on our servers but use secure 3rd parties like Stripe, Paypal, Square, or Apple integrations to process secure payments. We only ask for credit card information to complete and satisfy our rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by you, and in that case we use Stripe, Apple, Square, or Paypal as our secured payment partners.
4. COOKIES
a. Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour.
b. Cookies do not access information which is stored on Your computer.
c. Cookies enable us to tailor our configurations to Your needs and preferences, in order to improve Your user experience.
d. Most internet browsers accept cookies automatically, although You are able to change Your browser settings to control cookies, including whether or not You accept them, and how to remove them. You may also be able to set Your browser to advise You if You receive a cookie, or to block or delete cookies. However, if You do this, You may be prevented from taking full advantage of the Product.
5. HOW YOUR INFORMATION IS STORED
a. Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information.
b. We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure. These systems include but are not limited to:
Data Security: MartinHassan.com takes reasonable measures to protect your personal information and your content from loss, misuse, and unauthorized access, disclosure, modification, and destruction and to ensure that your content remains protected and available to you. Unfortunately, the transmission of data via the internet is not completely secure and although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Services or any device. All use and transmissions are at your own risk. You alone are responsible for your account and data shared with others, so to protect your user account, we encourage you to:
• use a strong password that is unique to your MartinHassan.com account
• never share your password with anyone
• limit access to your phone, computer and browser
• log out once you have finished using MartinHassan.com on a shared device
It's your responsibility only to allow individuals to use your account where you're comfortable sharing this personal data with them. Please remember that if other people have access to your account, they can access your personal data and app controls which may impact your personalized recommendations and be included in your data.
6. THIRD PARTIES
a. We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, We may use Third Party Service Providers to assist with information storage (such as cloud storage).
b. We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Product and other details about Your usage of the Product. This information enables Us to understand patterns of usage of the Product, and to improve the Product.
c. We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.
d. We may use Third Party Service Providers to fulfil orders in relation to the Product.
e. We may use Third Party Service Providers for the following services in relation to the Product:
Third parties who provide and/or publish content via our Services shall be deemed the data controllers for any personal data contained in the content uploaded by any such party to the Services (“Third-Party Content”) and any other personal data processed about such Third-Party Content. This Privacy Policy only concerns the processing for which MartinHassan.com is the data controller. If you have any questions regarding the personal data contained in Third-Party Content, don't hesitate to contact the third-party provider responsible for such Third Party Content.
f. However, We only share Your Personal Information with a Third Party Service Provider if that provider agrees to Our privacy standards as set out in this Privacy Policy.
g. Your Personal Information will not be sold or otherwise transferred to other third parties without Your approval.
h. Notwithstanding the other provisions of this Privacy Policy, We may provide Your Personal Information to a third party or to third parties in order to protect the rights, property or safety, of Us, Our customers or third parties, or as otherwise required by law.
i. We may also share Your Personal Information with the following third parties:
Information we may share: We will never “sell” your personal information. However, we may share your personal information with third parties as follows:
• Service Providers: We use other companies, agents, or contractors to perform services on our behalf or assist us with providing services to you. For example, we engage service providers to provide marketing, advertising, coaching, training, communications, security, payment processing, infrastructure and IT services, to customize, personalize, and optimize our Services, to process payment transactions, to provide customer service, and to analyze and enhance data. While providing such services, these service providers may have access to your personal information. These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information that they obtain from us, and we do not authorize them to use or disclose your personal information except in connection with providing their services.
• Protection of MartinHassan.com and others: MartinHassan.com and its service providers may disclose and otherwise use your personal information where they or we reasonably believe such disclosure is needed to (i) satisfy and applicable law, regulation, legal process, or governmental request; (ii) enforce applicable terms of use, including investigation of potential violations; (iii) detect, prevent, or otherwise address illegal or suspected illegal activity, security, or technical issues; or (d) protect against harm to the rights, property, safety of MartinHassan.com, our users, or the public, as required or permitted by law.
• Other Users: Content you create, upload, or copy into our Services, may, if you choose, be read, copied, used, and distributed by people you know, your members, or people you don’t know. Information you disclose using the chat function of the Services may be read, copied, used, and distributed by people participating in the chat. Use care when including sensitive information, such as home addresses or phone numbers, in the content you share or chat sessions.
• With Your Consent: We may share your personal information when we have your consent.
• Your Profile. You may share information on your profile in the app, comments, or social media that others can see.
Whenever in the course of sharing information, we transfer personal information to countries within the European Economic Area or other regions with comprehensive data protection laws; we will ensure that this Privacy Policy transfers the information as permitted by the applicable laws on data protection.
Advertising and analytics services provided by others: We may allow others to provide analytics services and display advertisements for our Services. These providers (for example, Google Analytics) may use cookies, web beacons, device identifiers, and other tracking technologies that collect information about your use of our Services. We and others may use this information to determine our services' popularity, deliver advertising and content targeted to your interests in the Services and on other websites, apps, and other services, and understand your online activity better. You can learn more about this practice or opt out of your web browsing activity for interest-based advertising purposes by visiting https://aboutads.info/choices. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Social Media and Public Forums: MartinHassan.com Services may include publicly accessible blogs, chats, comments, community forums, or private messaging features. Our Services may also contain links and interactive features with various social media platforms (e.g., Facebook, Instagram, YouTube, Twitter and the like, including widgets and connections to social media platforms). If you already use these platforms, their cookies may be set on your device when using our Site or other Services. You should be aware that Personal Information that you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum through any of our Services may be viewed and used by others without any restrictions or notifications or compensation to you. We cannot control such uses of your information when interacting with a social media platform, and by using such services, you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes. Always use social media with an understanding your data may be seen, replicated, shared and distributed for the world to see.
j. We will not knowingly share Your Personal Information with any third parties other than in accordance with this Privacy Policy.
k. If Your Personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, You will be notified. You will also have the opportunity to request Us not to share that information.
7. RELATED ENTITIES
a. We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities.
b. However, We only share Your Personal Information with a trusted related entity if that entity agrees to Our privacy standards as set out in this Privacy Policy.
8. COMBINING INFORMATION
a. We may combine, link or aggregate some of Your information in order to obtain a better understanding of Your requirements. This may enable Us to better design the Product and may also assist with Our business or administration requirements.
b. We may also share aggregated information with third parties but only if that aggregated information does not contain any information that identifies You personally.
9. HOW YOUR INFORMATION IS USED
a. We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:
I. order fulfilment.
II. providing customer service to You.
III. marketing and advertising to You including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest You based on Your personal preferences or demographics.
IV. advising You about updates to the Product or related Items.
10. ADDITIONAL PROVISIONS REGARDING COLLECTION, USE AND STORAGE
a. In addition We may deal with Your Personal Information in the following specific circumstances:
We partner with third-party ad networks to either display advertising on our website or to manage our advertising on other websites. Our ad network partners use cookies, pixels, and other ad-targeting technologies to collect information about your activities on our website to provide targeted advertising based on your interests. Instructions for opting out of interest-based advertising are outlined in this policy, but you can opt-out of interest-based advertising using the Network Advertising Initiative’s opt-out tool.
11. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
a. Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
b. In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.
12. INFORMATION YOU RELEASE
You acknowledge and agree that if You publish or submit Personal Information in publicly accessible sections of the Product (such as forums, bulletin boards, chat rooms, or other similar sections), then You are solely responsible for the release of that Personal Information and We are not liable or responsible in relation to the release of that Personal Information.
13. EMAIL OPT IN/OUT
If You receive an email from Us in relation to the Product and would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. You may also contact Us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, You may receive subsequent correspondence from Us while Your request is being handled.
14. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
a. You have the right to request access to any of Your Personal Information which We are holding.
b. You have the right to request that any of Your Personal Information which We are holding be updated or corrected.
c. In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this Privacy Policy.
15. DISCLAIMER REGARDING SECURITY
By continuing to use the Product, You agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information that You provide to Us, and that You transmit such information at Your own risk.
16. CHANGES TO THIS POLICY
a. We may make changes to this Privacy Policy at any time in Our sole discretion.
b. If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect.
c. If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept and agree to those changes.
17. COMPLAINTS
a. We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:
I. Any complaints are forwarded to Our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint then We will propose a resolution (which may or may not be the same as any resolution proposed by You). If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within 21 days, provided that We are provided complete information in the first place (although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint.
II. All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.
III. If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area.
18. CONTACT US
You can contact Us about this Privacy Policy using the following details:
Writing to us at: Suite 6/68 Petra Street, Palmyra, WA, 6157
Emailing us at [email protected]